Trust Centre

Public information for informed certification decisions

The Trust Centre brings together the information clients, procurement teams, regulators and accreditation assessors need to understand CIGGIC’s certification governance.

Any applicable accreditation status and scope are confirmed in writing for the specific service under consideration.

A professional checking a certificate-status record on a mobile device
Accessible certificate-status information supports informed stakeholder decisions.

Public information

Governance information without a lead-capture barrier

Key certification policies and status information are presented in accessible web formats, with controlled documents released through authorised channels.

Impartiality and independence

How conflicts are identified, evaluated and controlled in certification activity.

Confidentiality and ethics

How confidential information, conduct expectations and ethical reporting are governed.

Complaints and appeals

The public route for raising concerns and challenging certification decisions where applicable.

Client rights and obligations

Responsibilities throughout the certification cycle and rules for certification claims.

Marks and claims

Controls for use of CIGGIC’s name, certification mark and any authorised accreditation mark.

Certification status

Immediate public verification using a certificate number or certified organisation.

Confidentiality by design

Public transparency does not require disclosure of proprietary controls

CIGGIC publishes the information visitors need to understand certification services, responsibilities and public status while protecting confidential and proprietary records.

  • Client-facing responsibilities are explained in plain language
  • Client, auditor and assessor information is protected from public disclosure
  • Authorised account information is restricted through secure access
  • Controlled records are shared only through appropriate channels

Start with the right information

Request a structured certification quote

Share the essential facts about your organisation, requested standard, scope, people and sites. A structured review confirms availability before a quotation is issued.